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Based on 11 ratings
The Community Rating is the school’s average rating from its community members (e.g., parents, students, and school staff). The highest possible rating is five stars; the lowest is one star.
Primrose is a good company, and this is an okay school. Some of the teachers are amazing and I know they love and care about my child. The same can not be said about the front office. They are only concered about money, and come off so cold.
I am blown away from these other reviews. They are absolute opposite of this school. The Director is FANTASTIC. She loves the children and the staff. My son is so smart, learned to write his name at 3 and do simple math. This is the best school we have been to, and we tried KidsRKids and The Children's Courtyard before we finally found this Primrose.
I agree if you start bringing up your opinions to the Director you can forget things going well for your child. Over crowded classrooms, kids all over the place, my child is not even prepared for kindergarten. It's a cash cow kind of a place. The teachers have even told me that the Director is horrible and doesn't even care about cramming in all the kids in one room just to meet the numbers/budget. This school is not structured (just a bunch of babysitters). Don't judge all of them based on this review, but this one is horrible compared to the one in Imperial Oaks. Don't believe their student to teacher ratio either, its a bunch of bull! Some moms have communicated to me that they show up at odds and ends to find one teacher in the class room with 22 kids and it's crazy in their. Their goal is to make as much money as possible, by cramming as many kids into one class room as possible. The teacher turn over rate is high as well. They feed the kids sugary colored cereal for snacks, nothing healthy like apples and bananas and then they wonder why your kids area all over the place. Imperial Oaks offers , apples, yogurt,etc. The Director states that food is too expensive.
Since starting, my child's teachers have been great and the general front office staff were so friendly...which is why I chose this place. Everything seemed so great - until I came contact with the Director. She has no customer service skills and acts like she is in a bad mood every time I drop off my child. I understand one bad day...but all the time?! She doesn't seem at all concerned how rude she appears when I have talked with her. Luckily, they just hired a new Assistant Director who is completely opposite - super friendly. I seriously hope they are trying to replace the current Director because she has no clue what customer service means. We are now considering moving our child to a different Primrose also near us unless things improve.
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