To the owner "Russ." Thank you for giving us a week to find alternative child-care since we are so unhappy. How about trying to resolve your staff/center's issues instead? And to send the message via your staff as opposed to contacting us personally or putting something in writing really reveals the type of business person you are.
This school employees high school/college aged kids to supervise children. As evidenced in the annual report conducted by the State in October, 2015 TEN staff members lacked basic child care training. There were NEVER any consequences for unruly behavior.