I am sorry to hear about the previous poster's bad experience. I am a parent with two children that have attended (and one is still there) Kensington Geneva and have found the teachers and administration awesome! They have always been on top of things, and have responded to any request within hours. They have gone above and beyond to nurture my children while challenging them academically. They even worked with us on so many occasions to meet our needs and have proven themselves to be competent and caring. By the way, yes, WE DO have to sign a non-refund disclosure every year.
- submitted by a parent
September 10, 2014
The curriculum and teachers do a great job but that level of quality ends with the administrative staff. We had our 1st son attend and ran through a gamut of lost paperwork and enrollment confirmation scares for both years he attended. When we enrolled our 2nd son they completely lost all his paperwork but not our enrollment and tuition payments. After requesting his cancellation and a refund, they passed us around from administrator to administrator for over 2 weeks before denying us the refund saying we signed a non-refund disclaimer. I asked since they had no paperwork, that couldn't be possible but they conveniently said they did have that document. We confronted them in person at their office to show us the agreement and they could NOT produce it. Their excuse was that the disclaimer is implied with the payment. We told them that we would be filing with the BBB and be writing negative online reviews. After asking if it was worth the bad press, they said it was fine. We are currently in an open case with the BBB. Bottom line, if you can tolerate the headaches and poor administrative service for your child's early schooling, then this is the place for you.
- submitted by a parent
August 11, 2013
We love Kensington! I stumbled upon Kensington when looking for a preschool for my son. We were impressed and decided to enroll him. The teacher was awesome! Highly educated, caring and energetic. My son never wanted to miss a day of school, even when he was sick! Kensington uses top notch curriculum and technology. My son was reading chapter books at 4. the program is wonderful-- reading, writing, science, math social studies, geography, art, music, Spanish. My son learned so much and made so many friends. We were so pleased with his progress, we enrolled him in the kindergarten program and our younger daughter in preschool. We know the teachers are qualified, and will meet the needs of our academically advanced children. I would recommend Kensington to any parent.