Both my girls started at this Kindercare from infancy. I am at another Kindercare because we moved and I see such a BIG difference in care. My oldest went to West Boca from infancy thru to VPK. She is breezing thru Kindergarten. At 2 1/2 she recognized all her letters and numbers and at 3yrs she was able to spell out her name. I have tons of pictures that were taken of them at West Boca to keep me up to date on things I missed. Teachers were very attentive. My youngest switched to another Kindercare about 1 year ago and the differences are very noticeable. She just turned 4 and she cannot spell her name and still has trouble recognizing all her letters. When I pick her up it is like a zoo with the kids running all over the place. I have no pictures and she has not done 1/4 of the arts and crafts or activities that her sister got to experience. Also I have picked her up with a slight fever without the teacher noticing. Truly the West Boca location is what all Kindercares should aspire to be like. And @ the 1 star rating-the same review is on yelp for the other Boca Raton location on Broken Sound Pkwy. As I found out the hard way not all Kindercares are alike.
I brought my son to this daycare and on the first day I was given a sheet of how his day went which I thought was great. But I was told verbally one thing as the sheet said another. Although it was just for a snack that he ate I was not happy that I was not being told the truth and there were two different stories. The second day I brought my son in the only request I had from them was to not give him any milk. When I came to pick him up it was lunch time and the first thing I see in his sippy cup is milk. Luckily my son does not have any dairy allergies because that could have led him to the hospital! There were supposed to be three teachers on at all times in the toddler room meanwhile both times I went to pick him up there were only two. The children were all crying and fighting with each other and no one was even paying attention to them. Sheets were dirty on their bed for naptime, it was just a mess. For the price you pay at this daycare they should be treated like kings and queens.