I informed the school that my son's name had been called off a wait list at another school and we were THINKING of sending him. I wanted to know if we could get out money back. I wrote them a check that paid for Sept-Jan. I asked Susan Hamilton, the director, what the policy was for refunds and she told me that I would have to speak with Mary Arnold, the owner/executive director. NEVER heard from her. On Oct 8, 2015 I dropped my son off and when I returned I was told by his teacher that Mary and Susan were looking for me. When I walked into the lobby with all THREE of my children, Mary was standing in her office and came to the door holding an envelope. As I approached her she proceeded to fling the envelope at me. Her exact words were "I do not want anyone here that does not want to be here". I was in shock. I never once said that I was not happy at the school. I asked why she was saying that to me, her response was she could not believe that I was taking my son out of program in Oct to jockey him to another program. I told her that she did not have the right to criticize my parenting. I was making a decision to do what I felt was best for MY child. the amount of the check was only for Nov-Jan which meant she was keeping all of Oct. I asked her why Oct was not prorated? I was told that she would not do that for me. One of her reasons was because she had never met another parent who would pull their child from a school in Oct and because of that I was not worthy of getting all my money back. She also said that it would be too difficult for her to go back and count the days and she would not do that for someone like me. I asked Mary to please show me the policy regarding refunds. Her response was I could take her court, but I would never win. She said that she has the right to keep whatever she wants and it is not her policy to give any refunds. As if that was not enough, I was berated even further when she told me that she went around and asked the other mom's in my son's class about what I was doing and they all felt the same way which is that I am a horrible mom. A true mother, never mind someone that considers herself a child care professional, would ever speak to another mother the way she did to me.
Bright beginnings is a wonderful place for your child to learn and grow. All the teachers there are very dedicated and love each and every child. I have been a teacher at bright beginnings for 9 yearsand work with the 3 year olds and the kotg program.When I first started looking for preschools to work at I had first went to another preschool in new fairfield and didnt like the environment and the staff wasnt very friendly. Then I went to bright beginnings and Mrs. Susan was very nice and welcoming. I love working with the children and the staff there. I would definitely recommend bright beginnings to anybody!
New Fairfield Bright Beginnings is a caring loving school with wonderful teachers. Parents feel confident that their children will receive loving care. The preschool curriculum challenges the children and makes learning fun. Your children will have a wonderful experience at Bright Beginnings.
My youngest attended Bright Beginnings for 2 years....The teachers were really nice, and warm and loving, but educationally, it was just OK, not great...Their pricing is higher than most, and their half day Kindergarten progam was just about the same price as their full day program, which was disappointing....
My daughter has been in this school for 2 years now the curriculum is amazing and the teachers are terrific. I did a lot of research before sending my daughter to preschool and by far Bright Beginnings surpassed all of the other choices.