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Headsup Child Development Center1
Posted March 06, 2012
- a parent
We paid $200 for the "application fee" which was fully refundable if cancelled before a spot becomes available. We told the Director Danielle Ewing about our trip plans to China in the Spring time. We applied in early fall. No spots in the Bilingual program were available until now 2 weeks before my sons trip to China. The Director would not let me cancel even though we told her about our plans and she knew my son would be going to China. She would not let me switch the deposit to my younger son either so he could apply after we got back from China in 3 months. We wasted $200. I rate this school unsatisfactory for Business Ethics and Business Ethics Only! They use this fee for extra profit. They did not put an automatic cancellation date on the application form. This is a warning for those applying- write in a automatic cancellation date or think twice about applying for a school that charges $200 for a simple 1 page "application fee". I am very disappointed in their business behavior. I feel like I got ripped off.
This review is for the San Jose location. This is by far the most expensive day care that I have seen. The teachers are nice, programs are good, my child did learn a lot while being here. But... my child was bitten by another child repeatedly (more than 3 times in a span of two months), on both arms and on the face. When we confronted the school, the director basically swept it under the rug. "Whatever" was the response. We pulled my child out of there. If you don't mind paying over $1500 and have your child get bitten, by all means go for it.
A school that is marred by horrible management, otherwise an excellent place for children. Teachers are wonderful, caring, and responsive. Kids love them. However, the priority of the president (Chuck Bernstein) and the director (Tracy Bootz) is not the welfare of the children nor the parents, but 'what's best for the school.' We had kids there for the past 5 years, and love the teachers. But interacting with Chuck and Tracy has been such a negative experience leaving us very irritated and often angry, we are looking to transferring our remaining child out of there.
Excellent play-based infant and toddler programs (age 0 up to 3yrs), very caring people and very sensitive to parent worries. Preschool is highly academic, and varies between excellent and ok depending on the teacher and class. Very caring and friendly instructors, makes you feel safe to leave your precious ones there. Preschool has been having teacher retention problems lately. Only gripe with the place is the president who is somewhat irrational and inflexible, and often disappointing to deal with when there are issues to be resolved (abrupt policy/procedural changes, suggestions, complaints, etc). Most of the time the staff knows how to circumvent his unreasonable ways, but when they can't and you have to deal directly it can be one very frustrating experience. Otherwise the place is very good, especially for 0-3yr olds.
This is an awesome school in the most important aspects: curriculum, parent involvement, envirnonment. my son started there straight from 'grandma's house.' very sheltered and shy with little academic learning. he has absolutley thrived, enjoys shcool, learns something every day, and has a great relationship with the teachers. the most important thing- he's reading and counting and adding and he's only 4 years and 5 months! lastly, the staff is very friendly and genuinely cares for my son. :)
When my son went to school here, I loved it! He learned so much and the teacher for the two year old room was so loving and caring, and helped my son transition from an infant to an independent, self assured toddler. She also communicated with me very specifically, letting me know each step of his development. My experience as a parent in the two year old room was top notch! I would highly recommend this school to anyone!