The staff is, for the most part, friendly and caring. I use them for my son s aftercare when he leaves school. They are understanding and seem to tolerate small issues well. That being said they do let some things slide that should be addressed on a more serious scale (such as physical altercations). There is not much structure, and the knowledge of the staff in early childhood education and classroom management seems inconsistent. I disagree about the previous comment saying the facility is not clean; I have always encountered a clean facility. My issue lies with the turnover rate. I would not have been satisfied with all day care during my child s younger ages here, but they treat him fairly and he enjoys it there so I am comfortable with him being there a couple hours a day.